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BSOD issues EVGA x99 FTW and AMD 280x

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nainkaigo
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2014/09/12 23:22:59 (permalink)
I recently put together a machine with an X99 FTW, 5820k, Asus 280x DCU II and Crucial CT4G4DFS8213. I am having problems with the machine bluescreening. When I first built it I tried to play Diablo III and the computer would bluescreen after only a few minutes of playing.  After turning the PCI-E slot to GEN2 the game would stay running. I investigated the issue and updated the firmware on the video card. Setting the slot to auto now lets the machine run longer, but it is still crashing occasionally. The card worked perfectly fine in my previous system. I even stress tested the video card and processor for about an hour using Prime95 and FurMark. The system ran fine. I have had the machine bluescreen while in games and even while just browsing the internet. Below is a diagnostic log of the memory dump.
 
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error condition.
Arguments:
Arg1: 0000000000000004, PCI Express Error
Arg2: ffffe000e371d038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------
BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  9

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

STACK_TEXT:  
ffffd000`2c938e08 fffff800`a1bd8213 : 00000000`00000124 00000000`00000004 ffffe000`e371d038 00000000`00000000 : nt!KeBugCheckEx
ffffd000`2c938e10 fffff800`a15d8825 : 00000000`00000001 ffffe000`e35ef100 ffffe000`e35ef100 ffffe000`e371d038 : hal!HalBugCheckSystem+0xcf
ffffd000`2c938e50 fffff801`0ef1a64b : 00000000`00000750 00000000`00000001 ffffe000`e35ef084 ffffe000`e35f09d0 : nt!WheaReportHwError+0x22d
ffffd000`2c938eb0 fffff801`0ef1af9e : ffffd000`2d116a00 ffffd000`2c938f50 ffffd000`2c900180 00000000`ffffffff : pci!ExpressRootPortAerInterruptRoutine+0x257
ffffd000`2c938f10 fffff800`a14e73e2 : ffffd000`2d116a00 00000000`00000000 ffffce49`e28aa1b1 00000000`0000000c : pci!ExpressRootPortInterruptRoutine+0x22
ffffd000`2c938f70 fffff800`a156d1e8 : ffffd000`2d116a00 00000000`00000000 00000047`720f18c9 ffffe000`e3ea69c0 : nt!KiCallInterruptServiceRoutine+0x122
ffffd000`2c938fb0 fffff800`a156d53b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptSubDispatch+0x108
ffffd000`2c92a750 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatch+0xfb


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

IMAGE_VERSION:  

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PCIEXPRESS

BUCKET_ID:  0x124_GenuineIntel_PCIEXPRESS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x124_genuineintel_pciexpress

FAILURE_ID_HASH:  {0aebd40d-d4c8-456d-b299-4fede7e8bf0c}

Followup: MachineOwner
---------

6: kd> !errrec ffffe000e371d038
===============================================================================
Common Platform Error Record @ ffffe000e371d038
-------------------------------------------------------------------------------
Record Id     : 01cfce10254da6d6
Severity      : Fatal (1)
Length        : 672
Creator       : Microsoft
Notify Type   : PCI Express Error
Timestamp     : 9/13/2014 1:02:14 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : PCI Express
-------------------------------------------------------------------------------
Descriptor    @ ffffe000e371d0b8
Section       @ ffffe000e371d148
Offset        : 272
Length        : 208
Flags         : 0x00000001 Primary
Severity      : Fatal

Port Type     : Root Port
Version       : 1.1
Command/Status: 0x0010/0x0407
Device Id     :
  VenId:DevId : 8086:2f08
  Class code  : 030400
  Function No : 0x00
  Device No   : 0x03
  Segment     : 0x0000
  Primary Bus : 0x00
  Second. Bus : 0x00
  Slot        : 0x0000
Dev. Serial # : 0000000000000000
Express Capability Information @ ffffe000e371d17c
  Device Caps : 00008001 Role-Based Error Reporting: 1
  Device Ctl  : 0027 ur FE NF CE
  Dev Status  : 0007 ur FE NF CE
   Root Ctl   : 0008 fs nfs cs

AER Information @ ffffe000e371d1b8
  Uncorrectable Error Status    : 00004020 ur ecrc mtlp rof uc ca CTO fcp ptlp SD dlp und
  Uncorrectable Error Mask      : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und
  Uncorrectable Error Severity  : 00062030 ur ecrc MTLP ROF uc ca cto FCP ptlp SD DLP und
  Correctable Error Status      : 00000000 adv rtto rnro dllp tlp re
  Correctable Error Mask        : 00002000 ADV rtto rnro dllp tlp re
  Caps & Control                : 00000005 ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP
  Header Log                    : 00000000 00000000 00000000 00000000
  Root Error Command            : 00000000 fen nfen cen
  Root Error Status             : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer
  Correctable Error Source ID   : 00,00,00
  Correctable Error Source ID   : 00,00,00

===============================================================================
Section 1     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffe000e371d100
Section       @ ffffe000e371d218
Offset        : 480
Length        : 192
Flags         : 0x00000000
Severity      : Informational

Proc. Type    : x86/x64
Instr. Set    : x64
CPU Version   : 0x00000000000306f2
Processor ID  : 0x0000000000000006
 
This is a fresh install of Windows 8.1 and I am using 14.4 for the video drivers. This configuration worked fine on the previous system. The video card is the only PCI device installed. I currently have the slot set to GEN2 to see if it is more stable and I will update the thread with more information if it is running better or worse.
 
I was wondering if anyone else is running into this problem or if it is a known issue? I know there are issue with Asus Xonar cards (which I also had installed, but since removed). Any help would me much appreciated.
 
Thank you.
 
#1

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    bcavnaugh
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    Re: BSOD issues EVGA x99 FTW and AMD 280x 2014/09/13 10:33:06 (permalink)
    WHEA_UNCORRECTABLE_ERROR (124) (vCore)
    Are you overclocking? if so set your Bios to the Defaults or Optimized settings and memory to Auto and retest.
    It may help other if you listed your system hardware and what Slot did you install the Video Card?
     
    Also I found that the Beta Version now out works better than Version 14.4
    post edited by bcavnaugh - 2014/09/13 10:36:16

    Associate Code: 9E88QK5L7811G3H


     
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    nainkaigo
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    Re: BSOD issues EVGA x99 FTW and AMD 280x 2014/09/13 13:59:19 (permalink)
    The machine is not overclocked at all. Everything is set to stock. Here is the full list of hardware:
    X99 FTW
    Intel 5820K
    Noctua NH-D14 Cooler
    Asus 280x DCU II
    4 x 4GB Crucial CT4G4DFS8213
    Coolermaster Silent Pro 600M PSU
    Samsung 840 Pro SSD
    2 x Western Digital VelociRaptor 600GB in stripe
     
    The video card is in slot two since the Noctua cooler blocks slot one. I was thinking my PSU may be a little weak, but I tested the system under heavy load for over an hour and it was fine. My method was to run Prime95 and FurMark at the same time.
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    mlosee222
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    Re: BSOD issues EVGA x99 FTW and AMD 280x 2014/09/18 21:19:04 (permalink)
    I am also getting the same error:

     
    Everything is at stock/default.
    EVGA X99 Classified
    Core i7-5960X
    GSkill Value 4x8GB DDR4 2400 RAM
    CORSAIR Hydro Series H100i CPU Cooler
    Corsair AX-1200 PSU
    EVGA GTX 780 ACX
    Samsung 850 Pro SSD
     
    Installed Windows 8.1 from scratch with the new system and everything is patched.  Memtest did not find any artifacts.  Furmark for 25 minutes and the GPU temp did not raise above 72C.  LinX 20 passes with max cpu temps around 51c.  
     
    The crashes usually come when the computer has been on for more than 24 hours and I'm playing a game.  I have three monitors (2x 1080p dvi & hdmi, 1x 2560x1600 dvi) if that matters.  In diablo I get really poor framerates (10-15 fps) most of the time, while rarely I get 150-160 fps as expected.  TitanFall won't even run for some reason.  Loaded up HAWX-2 for lulz, and my last crash happened while playing (although, I was getting decent frame rates).
     
    The corsair PSU & GTX 780 came straight out of my old x79 build that was rock solid for years @ 4.3ghz.  And now I miss it... This is not just a gaming rig, but also my workstation and I have lost work multiple times due to crashes.  Very frustrating.  
     
    This is far from my first build.  In my experience,  the evidence suggests a bad board.  My next guess would be something to do with the Samsung software since I had one crash that had to do with SamsungRapidDiskFltr.sys (which is now uninstalled).  I might try reloading nVidia drivers since that is one of the few things I have left to try on my own.
     
    Would love to hear if you have any updates.

    Xp 32
    E3110@3.6ghz 1.3v 1600fsb
    EVGA 680i A1 - P32 BIOS
    Xigmatek HDT-S1283 - 39c/49c
    EVGA 9800 GX2 725/1795/2220
    Crucial Ballistix Tracer 2GB(1 x 2GB) 2.2v DDR2-1066@800mhz 4-3-4-10-2t
    Seagate 400GB
    COOLER MASTER Real Power Pro RS-750W PSU

    #4
    mlosee222
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    Re: BSOD issues EVGA x99 FTW and AMD 280x 2014/09/18 22:24:17 (permalink)
    Ok I might know how to recreate the issue.  I ran Linx + Furmark + Netflix + a beer and had a bluescreen after about 45 minutes.  I think it was the beer.  
     
    I upped my CPU voltage to 1.1v which should be super overkill for stock to test if maybe the default CPU voltage is a little low.  With vdroop at load it was previously at .7v.  If it doesn't crash before my next beer I'm going to bed and running it overnight.

    Xp 32
    E3110@3.6ghz 1.3v 1600fsb
    EVGA 680i A1 - P32 BIOS
    Xigmatek HDT-S1283 - 39c/49c
    EVGA 9800 GX2 725/1795/2220
    Crucial Ballistix Tracer 2GB(1 x 2GB) 2.2v DDR2-1066@800mhz 4-3-4-10-2t
    Seagate 400GB
    COOLER MASTER Real Power Pro RS-750W PSU

    #5
    nainkaigo
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    Re: BSOD issues EVGA x99 FTW and AMD 280x 2014/09/19 04:42:37 (permalink)
    Here is an update with my status. Setting the PCIE slot the video card is in to Gen 2 in the BIOS has "solved" the issue. In reality it is more so a workaround for now. You may want to give that a try. This seems to be a bug at the moment.
    #6
    Lionkiller73
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    Re: BSOD issues EVGA x99 FTW and AMD 280x 2014/09/24 14:43:15 (permalink)
    Getting the same problem, play bf4 for 20 min or so and bsod. I will try the PCI-E gen2 thing. Everything on my rig is default nothing overclocked.
     
    My system specs.
    x99 classified
    i7-5820
    AMD 7950 X2
    corsair 750 psu
    Samsung 840 Pro 256gb X2
    WD 2tb black
    32gb (4gb x 8) Corsair 2666mhz
    post edited by Lionkiller73 - 2014/09/24 14:47:09
    #7
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