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9800GTX+ random Black Screen while playing TF2. Video Card, or Game problem??

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brettclary
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2017/02/21 13:07:08 (permalink)
 - Game stutters (sound and everything) for a few seconds, then goes black.
 - I can keep playing, talk, and hear everything.... but Screen is Blacked Out.
 - Alt+Tab shows the Desktop and any other windows perfectly. Only the game is blacked out, even if I alt+tab back into it.
 - Happens randomly. Usually within first 5 minutes, and again every hour or 3.
 - NVidia Driver error in my windows taskbar when I close the game.
 
This happens while I am playing TF2, haven't noticed it in any other game.
So, naturally, I've been assuming it's tf2 for a few years, and asking steam support for help. They always say "update Drivers, post in the TF2 forums, case closed." So, I re-re-re-install the drivers so I can honestly tell them I tried that. Recently, I've been closing the game quickly, and noticed a popup in Windows Taskbar, bottom right. It says; "NVIDIA DISPLAY DRIVER STOPPED,  RECOVERING" or something, It goes away before I can read it. Don't see it in Windows' error logs.
 
36 deg C right now. 60-70 deg C after a few hours of Sunday gaming. (if its close to 70, fans speed up a little and it goes back down)
 
ANY IDEAS??
THANKS!!
#1

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    Sajin
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    Re: 9800GTX+ random Black Screen while playing TF2. Video Card, or Game problem?? 2017/02/21 13:20:58 (permalink)
    Your issue does sound like a game issue since you're only experiencing the issue in TF2. Which graphics driver are you currently running? What os are you running? Have you tried cleaning out your old graphics drivers using ddu then re-installing the latest graphics driver?
    #2
    JosephL
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    Re: 9800GTX+ random Black Screen while playing TF2. Video Card, or Game problem?? 2017/02/21 14:38:36 (permalink)
    I agree that this sounds like a game issue. Does this occur in both full screen and windowed modes? I had a similar issue whenever playing in full screen a while back. This can also be caused by certain background programs from what I have read. You may want to kill processes for anything non-essential and test to see if this goes away.

    If you have a moment, please rate my service. We appreciate the feedback!
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    brettclary
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    Re: 9800GTX+ random Black Screen while playing TF2. Video Card, or Game problem?? 2017/02/23 00:32:37 (permalink)
    Yes, both windowed and full-screen.
    what is DDU ?
     
    It happened 3 times in an hour yesterday.
    windows update installed 2 little things today
      TONIGHT, FOR THE FIRST TIME IN 5 YEARS,  IT DIDN'T BLACK SCREEN WHEN IT STUTTERED!!!
     
      then, after an hour, PC completely froze, NOW MY CARD DOESN'T WORK, using MoBo GPU 
     
    -----------------------------------------------------------------------
    -----------------------------------------------------------------------
     
    NVIDIA System Information report created on: 02/21/2017 15:15:39
    System name: B-PC

    [Display]
    Operating System: Windows 7 Ultimate, 64-bit (Service Pack 1)
    DirectX version: 11.0 
    GPU processor: GeForce 9800 GTX+
    Driver version: 342.01
    Direct3D API version: 10
    CUDA Cores: 128 
    Core clock: 756 MHz 
    Shader clock: 1836 MHz
    Memory data rate: 2246 MHz
    Memory interface: 256-bit 
    Total available graphics memory: 4095 MB
    Dedicated video memory: 512 MB GDDR3
    System video memory: 0 MB
    Shared system memory: 3583 MB
    Video BIOS version: 62.92.64.00.80
    IRQ: 18
    Bus: PCI Express x16 Gen2


    AMD Phenom II X4 955 3.20 GHz quad
    12 GB RAM - corsair DDR3 1333
    600w power supply, Corsair 

    240 GB Kingston SSD: 60% full (of steam games)
    1 TB WD Caviar Black: 40% full (of your mom's videos)
    post edited by brettclary - 2017/02/23 00:36:06
    #4
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