Not sure if this is the right place to post this but;
 
I ordered a 970 through the Step-Up program and all went well, sent my 750 Ti in and received my brand new 970, however I haven't received a backplate for it.
 
I was told that Step-Ups would ship with the backplates and my step-up was requested before the deadline, so any ideas?
 
Thanks:)

EVGATech_JoeyC

The_D27
Not sure if this is the right place to post this but;
 
I ordered a 970 through the Step-Up program and all went well, sent my 750 Ti in and received my brand new 970, however I haven't received a backplate for it.
 
I was told that Step-Ups would ship with the backplates and my step-up was requested before the deadline, so any ideas?
 
Thanks:)

Good morning,
 
I'm sorry to hear that you haven't received your backplate yet. I noticed that you are located in the UK. I have notified our EU office to check the status. Once I hear back I will will follow up with you. If you have any other questions feel free to contact me directly: JoeyC@evga.com.
 
Have a nice weekend 

Sorry for the late reply, but thank you for your help!
 
I received the backplate yesterday and installed it this morning, my 970 looks fantastic now! Thank you once again for you help!:)

Stephenk291
I received my 970 step-up today and my back-plate arrived with the card.

Ahh right, I think because mine was processed earlier as I requested the step-up the day it was available the demand was high for the free backplate which is why the could have ran out of supply for the backplate and only recently got them back in. Anyways, I hope you enjoy your 970!