Jako81624
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Got my 970 as a Christmas gift and card has crashed multiple times between then and time of posting. It completely loses connection to both monitors, but strangely sound still comes through. Only a hard reset fixes it. I stress tested it using the Unigine Heaven 4 benchmark and it crashed in a minute, albeit with sound still playing in the background. Same thing happens in The Crew when maxed out, but its very sporadic and didn't happen one day but crashed twice the next.
Is anyone else having this issue? If so, are there any fixes?
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Exxxtacy
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 05:00:12
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Need more info ... Full system specs. and driver version... PSU model and what video card was in the system prior to the 970
HAF X / I7 960 stock/ Zalman 9900MAX/ GIGABYTE X58A-UD5 Rev. 2 / 12 Gb Crucial Ballistix Tracer 1600 / Crucial MX100 512 GB SSD / 1Tb Caviar Black / EVGA GTX 970 SC ACX 2.0 4 GB / Soundblaster Z / Toughpower 850 W / HP 2709 27" 1080p / Panasonic 60" plasma TV Corsair 350D / I7 970 @4.0 / Corsair H60 / Rampage III Gene / 12 GB Kingston Hyper X 1600 / Crucial M500 240 GB SSD / EVGA GTX 780 SC / XFI Titanium / Corsair HX750 / Dell 27" 1080p Chaser MK-I / I7 4770K @4.2 / Corsair H80I / Asus Maximus Hero Z87 /16 GB Corsair Dominator 2133 / Samsung 840 500 GB SSD / EVGA GTX 980 SC 4 GB ACX 2.0/ Creative Recon 3D Fatality / PC Power & Cooling Silencer III 750W / Samsung 32" VA 1440p
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Jako81624
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 05:07:23
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AMD FX 8350
Asus M5A99X Evo R2.0
650W Coolermaster PSU
8GB 1333mhz DDR3
Driver 347.09
Windows 10 v9879
Previous GPU: EVGA GTX 760
Played both The Crew and benchmarked Unigine just now with no crashes, only coil whine. Seems to be very choosy as to when it happens.
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Exxxtacy
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 05:23:45
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Do you have any GPU monitoring software running? (afterburner/percision). I would try uninstalling any GPU software, choose to not save any profile and do a custom driver reinstall. Only install physix and uncheck everything else, and put a check in perform clean installation. I have no experience w/ windows 10 release, so maybe someone will chime in who does.
HAF X / I7 960 stock/ Zalman 9900MAX/ GIGABYTE X58A-UD5 Rev. 2 / 12 Gb Crucial Ballistix Tracer 1600 / Crucial MX100 512 GB SSD / 1Tb Caviar Black / EVGA GTX 970 SC ACX 2.0 4 GB / Soundblaster Z / Toughpower 850 W / HP 2709 27" 1080p / Panasonic 60" plasma TV Corsair 350D / I7 970 @4.0 / Corsair H60 / Rampage III Gene / 12 GB Kingston Hyper X 1600 / Crucial M500 240 GB SSD / EVGA GTX 780 SC / XFI Titanium / Corsair HX750 / Dell 27" 1080p Chaser MK-I / I7 4770K @4.2 / Corsair H80I / Asus Maximus Hero Z87 /16 GB Corsair Dominator 2133 / Samsung 840 500 GB SSD / EVGA GTX 980 SC 4 GB ACX 2.0/ Creative Recon 3D Fatality / PC Power & Cooling Silencer III 750W / Samsung 32" VA 1440p
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howdy2u2
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 05:35:15
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Install a version of Windows 7, 8.1 or something that is not a preview version like Windows 10. Then check for crashes ....................sheesh
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Jako81624
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 05:35:23
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Sadly happened before I installed Precision X. Hasn't crashed since this morning, so I'm holding onto hope. I'm hoping that its software and I don't have to go through the hassle of an RMA.
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Jako81624
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 05:36:56
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I do not have the funds to buy a fully fledged copy of Windows 8/7 to try it on. I have already run my previous card on 10 and encountered no issues at all which is why I'm asking here.
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howdy2u2
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 05:42:41
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I have tried running some benchmarks on 10 and they either lock up or just wont work. It is an evaluation copy of windows with basically no support. Your lucky if the nVidia control panel works most of the time. You do realize that when the evaluation is over the probability of you losing everything on your computer is very high..........
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howdy2u2
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 06:16:03
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Jako81624
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 06:27:59
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Thanks for the link, I'll definitely consider it. All the benchmarks I ran on 10 on my 760 were higher than the ones I got on 8, only when I put a 970 in did it start going a bit haywire. Maybe you're right. I might downgrade to 8 and keep a separate, smaller partition for 10. I don't mind losing data, I've been through the 8 alph, beta, consumer, 8.1 consumer and now 10 :P. Everytime I have lost my data XD
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howdy2u2
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 06:37:06
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Jako81624
Thanks for the link, I'll definitely consider it. All the benchmarks I ran on 10 on my 760 were higher than the ones I got on 8, only when I put a 970 in did it start going a bit haywire. Maybe you're right. I might downgrade to 8 and keep a separate, smaller partition for 10. I don't mind losing data, I've been through the 8 alph, beta, consumer, 8.1 consumer and now 10 :P. Everytime I have lost my data XD
Yes, I would honestly do this. I have the same issue with 7 vs 10, I have never went to 8 or even used it at all. I am trying 10 to get used to it before they basically force everyone out of 7. 10 runs (for me) everything more "efficiently" temps and such if that make any sense, but I do get lock ups and crashes, few and far between though.
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Sajin
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 13:53:29
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Just a few things you might want to try out to see if it helps stop the crashes...
#1 Download MSI Afterburner and set your GPU's fan speed to max.
#2 Try downclocking the GPU, set both core & memory clocks to -105 then retest in heaven.
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mitashki
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 14:00:33
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Sajin
#1 Download MSI Afterburner and set your GPU's fan speed to max.
I've had some success with this solution but it's not really an option for me. You can't stay in the same room as the card when it runs at full speed it's louder than a jet plane.
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Sajin
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 14:04:28
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mitashki
Sajin
#1 Download MSI Afterburner and set your GPU's fan speed to max.
I've had some success with this solution but it's not really an option for me. You can't stay in the same room as the card when it runs at full speed it's louder than a jet plane.
If you've had success putting the fan speed to max then you need to boost the voltage on the GPU. Setting the fan speed to max increases the voltage to the card. You can unlock voltage control inside msi afterburner by click on settings and check marking "unlock voltage control" under the general tab. NOTE: You shouldn't really have to do this though, it's really a workaround for the problem. I would suggest RMA'ing if you need to increase the voltage on the card to correct the problem.
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mitashki
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 14:22:40
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Sajin
If you've had success putting the fan speed to max then you need to boost the voltage on the GPU. Setting the fan speed to max increases the voltage to the card. You can unlock voltage control inside msi afterburner by click on settings and check marking "unlock voltage control" under the general tab.
NOTE: You shouldn't really have to do this though, it's really a workaround for the problem. I would suggest RMA'ing if you need to increase the voltage on the card to correct the problem.
Didn't crash at +10 core voltage and 45% fan speed. Guess it's RMA time.
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Jako81624
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Re: 970 ACX 2.0 Black Screen Crash
2014/12/27 15:09:44
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So far I've run the games in Windows 8 compatibility mode, and touch wood, it hasn't crashed so far. What glitches used to break the system now just continue onwards. I'm calling Win 10 bug on my original problem. I'll update later if something happens.
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