EVGA

960 (02G-P4-2966KR) not recognized at all (H97M Plus Asus motherboard)

Author
Post
Essentials Only Full Version
Diaval
New Member
  • Total Posts : 2
  • Reward points : 0
  • Joined: 2015/04/25 11:11:36
  • Status: offline
  • Ribbons : 0
2015/04/25 11:27:32 (permalink)
My graphics card is not getting recognized. I think it is not being recognized at the BIOS level. I have tried connecting the power via the Y-cable and without it. I have updated my bios to the latest version and followed the manufacturers suggestions for fixing problems with PCIE cards ( I tried various bios settings (turned PCIE to Gen 3, turned on PCIE native powrmanagment and made Pcie primary display; turned on multi monitor  ), but nothing makes the card show up in the windows devices manager. Nvidia drivers refuse to get installed because they dont see the card. As far as I understand the card has a defect.
Did I miss anything? I mean as far as I know the H97M Plus Asus motherboard is compatible with the GTX960, right? Any bios settings I should try?
 
other specs:
core i5 4590
Cooler Master B500 ver2
Veangance lp corsair 8gb ram
Windows 7 64bit

I am currently running windows via the i5 graphics. (And yes I repeatedly plug the monitor into the graphics card to try to see a result)
 
#1

2 Replies Related Threads
    bsmegreg
    FTW Member
    • Total Posts : 1604
    • Reward points : 0
    • Joined: 2014/07/19 19:18:29
    • Status: offline
    • Ribbons : 6
    Re: 960 (02G-P4-2966KR) not recognized at all (H97M Plus Asus motherboard) 2015/04/25 13:17:45 (permalink)
    I want you to download GPU-Z and see if it can detect the card, if it doesnt than I would suggest to begin the RMA process if no one else has any suggestions.  To begin the RMA Process, simply call EVGA at +1.888.881.3842.1 (1 being an extension), they will be able to guide you through the RMA process and may also have some more things for you to try with your card.
     
    Goodluck

    #2
    Diaval
    New Member
    • Total Posts : 2
    • Reward points : 0
    • Joined: 2015/04/25 11:11:36
    • Status: offline
    • Ribbons : 0
    Re: 960 (02G-P4-2966KR) not recognized at all (H97M Plus Asus motherboard) 2015/04/26 02:19:25 (permalink)
    Yeah, I tried GPU-Z a while ago. It didn't see the card at all. Even tried the card on a different computer (that used to run a GTX 760). That one also gave me no output. So yeah, I'm now dealing with the online store from which I got the card. I'm situated in the Netherlands, so I guess the online store is closer than the EVGA site...
    #3
    Jump to:
  • Back to Mobile