ShockTheMonky
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Re:3.99GB usable
2010/06/02 16:01:37
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I'm trying to determine if it's an instalation problem. It's odd that it's happen with 2 different sets of memory, 2 different boards and 2 different cpus. Only thing I can see that is common is psu and cpu cooler. What are you using as a cpu cooler?
" Psst. Zip up. Your ignorance is showing." " I don't suffer from insanity. I enjoy every minute of it!" " Can an Atheist get insurance for acts of god?
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JJ Says Nay
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Re:3.99GB usable
2010/06/02 16:26:31
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ShockTheMonky
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Re:3.99GB usable
2010/06/02 16:44:06
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JJ Says Nay
Prolimatech Megahalems.
And you have used it with both mother board setups that had the same problem?
" Psst. Zip up. Your ignorance is showing." " I don't suffer from insanity. I enjoy every minute of it!" " Can an Atheist get insurance for acts of god?
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JJ Says Nay
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Re:3.99GB usable
2010/06/02 16:51:12
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ShockTheMonky
JJ Says Nay
Prolimatech Megahalems.
And you have used it with both mother board setups that had the same problem?
Yes I have, but I can't really see it being a problem since tons of people use it. Also, I don't have the stock cooler that came with the 980x on hand nor do I have any other coolers with me.
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ShockTheMonky
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Re:3.99GB usable
2010/06/02 17:03:06
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Alot have also had problems with the backplate. If you install it a little to tight it can cause problems.
" Psst. Zip up. Your ignorance is showing." " I don't suffer from insanity. I enjoy every minute of it!" " Can an Atheist get insurance for acts of god?
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JJ Says Nay
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Re:3.99GB usable
2010/06/02 19:20:29
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ShockTheMonky
Alot have also had problems with the backplate. If you install it a little to tight it can cause problems.
I think I've pretty much debunked this. I must have remounted it a ton of times, at was really loose but tight enough to at least be held on. Same issues. Considering all that I've tried, I don't think bad luck with the boards was a completely busted theory. :(
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HalloweenWeed
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Re:3.99GB usable
2010/06/02 21:19:01
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If your CPU socket is fine, then you either have a defective CPU or defective mobo. If it is not fine, then you have a defective mobo. It is time to start RMAing. Just pick one and do it.
Main (gaming) rig: i7-3930K; Asus Rampage IV Extreme; H100 W/p-p Excaliburs, AS5; MSI 7870 2GD5/OC; Crucial M4 SSD 256GB. See my primary ModsRigs: Adam for the rest, and I have a second (wife's) rig Asus Rampage III Extreme & 960: Eve.   Overclocking is useless to me if it is not rock stable.
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JJ Says Nay
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Re:3.99GB usable
2010/06/02 21:21:54
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HalloweenWeed
If your CPU socket is fine, then you either have a defective CPU or defective mobo. If it is not fine, then you have a defective mobo. It is time to start RMAing. Just pick one and do it.
Random RMAing is a painful thing to do :P. But could a defective CPU really have these effects?
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HalloweenWeed
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Re:3.99GB usable
2010/06/02 21:40:49
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Do you really like doing what you have been doing, more than using a properly running computer? For 'Gods sake', just RMA the thing! And yes, the memory controller is in the CPU, meaning most of the traces that go to your RAM slots come directly from the CPU; yes, can be the CPU! But I would RMA the board first, that's just me, I figure there is more probability of board prob than CPU prob. You are just going to prolong this ordeal of yours if you don't RMA one or the other. You are just 'spinning your wheels' now, not making any progress.
post edited by HalloweenWeed - 2010/06/02 21:45:43
Main (gaming) rig: i7-3930K; Asus Rampage IV Extreme; H100 W/p-p Excaliburs, AS5; MSI 7870 2GD5/OC; Crucial M4 SSD 256GB. See my primary ModsRigs: Adam for the rest, and I have a second (wife's) rig Asus Rampage III Extreme & 960: Eve. Overclocking is useless to me if it is not rock stable.
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JJ Says Nay
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Re:3.99GB usable
2010/06/02 21:57:33
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HalloweenWeed
Do you really like doing what you have been doing, more than using a properly running computer? For 'Gods sake', just RMA the thing! And yes, the memory controller is in the CPU, meaning most of the traces that go to your RAM slots come directly from the CPU; yes, can be the CPU! But I would RMA the board first, that's just me, I figure there is more probability of board prob than CPU prob.
You are just going to prolong this ordeal of yours if you don't RMA one or the other. You are just 'spinning your wheels' now, not making any progress.
I made process in the sense that I can say that it's more likely a problem with a piece of hardware. Sure, this isn't "enjoyable" but losing a computer for several weeks only to wait for an RMA that might not even fix it is frustrating, maybe even more so. My goal here was to be as definitive as possible, and having not dealt with a broken CPU memory controller before, I wouldn't be able to identify it right away without some help.
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ShockTheMonky
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Re:3.99GB usable
2010/06/02 21:57:35
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HalloweenWeed
Do you really like doing what you have been doing, more than using a properly running computer? For 'Gods sake', just RMA the thing! And yes, the memory controller is in the CPU, meaning most of the traces that go to your RAM slots come directly from the CPU; yes, can be the CPU! But I would RMA the board first, that's just me, I figure there is more probability of board prob than CPU prob.
You are just going to prolong this ordeal of yours if you don't RMA one or the other. You are just 'spinning your wheels' now, not making any progress.
What again makes no sense tho is that he has gotten 2 boards. 1 new, 1 rma. He's gotten 2 sets of memory. 1 new, 1 rma. He's also used 2 different cpus. Yet he still exhibits the same problem. What is the likelyhood of him getting 2 boards that are bad straight out of the box? My thought pointed towards something else that is common. The cooler. What happens if you remove the backplate all together (means you have to pull boards which you have to do for rma anyway) and put the build together outside the case? Manually hold the cooler on the cpu at boot.
" Psst. Zip up. Your ignorance is showing." " I don't suffer from insanity. I enjoy every minute of it!" " Can an Atheist get insurance for acts of god?
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HalloweenWeed
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Re:3.99GB usable
2010/06/02 22:16:52
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ShockTheMonky
HalloweenWeed
Do you really like doing what you have been doing, more than using a properly running computer? For 'Gods sake', just RMA the thing! And yes, the memory controller is in the CPU, meaning most of the traces that go to your RAM slots come directly from the CPU; yes, can be the CPU! But I would RMA the board first, that's just me, I figure there is more probability of board prob than CPU prob.
You are just going to prolong this ordeal of yours if you don't RMA one or the other. You are just 'spinning your wheels' now, not making any progress.
What again makes no sense tho is that he has gotten 2 boards. 1 new, 1 rma. He's gotten 2 sets of memory. 1 new, 1 rma. He's also used 2 different cpus. Yet he still exhibits the same problem. What is the likelyhood of him getting 2 boards that are bad straight out of the box? My thought pointed towards something else that is common. The cooler.
What happens if you remove the backplate all together (means you have to pull boards which you have to do for rma anyway) and put the build together outside the case? Manually hold the cooler on the cpu at boot.
Yeah, you have a good point. And I did do an unnecessary RMA last Jan. But I have heard of ppls getting replacements with the same prob before.
Main (gaming) rig: i7-3930K; Asus Rampage IV Extreme; H100 W/p-p Excaliburs, AS5; MSI 7870 2GD5/OC; Crucial M4 SSD 256GB. See my primary ModsRigs: Adam for the rest, and I have a second (wife's) rig Asus Rampage III Extreme & 960: Eve. Overclocking is useless to me if it is not rock stable.
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grit621
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Re:3.99GB usable
2010/06/03 04:36:19
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Its the motherboard. I went though this problem w/a P55 system I built. I went through 3 motherboards to find one that did NOT have this problem (not all evga boards).
Let me clarify this by explaining that all the relevant parts were new or had worked previously. But the board, cpu, and ram were all new. I tried three new cpus, and 2 new sets of RAM in addition to the new boards. When it was all said and done, the symptom was always the same: only 1/2 of the installed memory would show up. That lead me to believe it has something to do with the memory slots on the board.
After I got a working motherboard, I found that ALL of the other pieces (all 3 CPUs and every possible combination of RAM) worked flawlessly.
So, RMA or exchange the board. Its the likely culprit. Ironically, I assumed it was the LEAST LIKELY in my scenario, and it spent over one week troubleshooting this problem. Learn something new EVERY time I build a system.
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Wraith.
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Re:3.99GB usable
2010/06/03 10:24:06
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i7-975, 759 X58, Corsair Doms.... same problem here. The only thing I don't have on 2 WC loops is the ram so the thought of taking out the board to RMA is almost worse than living with 2 gigs missing. What I don't quite grasp is while the system displays 6GB, it recognizes it's there, only allocates 3.99 as usable. I also hate to give up my board as it's #55 of the limited edition.
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HalloweenWeed
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Re:3.99GB usable
2010/06/03 11:41:26
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OK it's really looking like they had a bad batch of mobo's. I have also heard of one other instance of this happening in the last month (could've been Wraith, IDK).
Main (gaming) rig: i7-3930K; Asus Rampage IV Extreme; H100 W/p-p Excaliburs, AS5; MSI 7870 2GD5/OC; Crucial M4 SSD 256GB. See my primary ModsRigs: Adam for the rest, and I have a second (wife's) rig Asus Rampage III Extreme & 960: Eve. Overclocking is useless to me if it is not rock stable.
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JJ Says Nay
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Re:3.99GB usable
2010/06/03 11:50:02
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Fortunately, to save time I can exchange the motherboard at the place I got it for a new one to save me a ton of time avoiding the RMA process. However, if it is indeed the motherboard...I don't want to have to be buying the store out of each X58 LE until I find a good one.
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BeeTee
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Re:3.99GB usable
2010/06/03 15:16:20
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so, from post#1 you mention the system wont post with one stick of memory in slot#1- no matter what stick you use. this pretty much says that slot#1 is bad, yeah? so just replace the board already, again.
i have the LE. same EXACT issue (3.99 usable). slot#1 bad. rma mobo received last week works perfect. ..and i did NOT re-install the aftermarket cooler. i suggest that you do the same thing. just open a ticket. the faster you do that the quicker you get yer replacement.
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HalloweenWeed
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Re:3.99GB usable
2010/07/08 07:33:45
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JJ Says Nay try the new tRL setting in the new BIOS 74.
Main (gaming) rig: i7-3930K; Asus Rampage IV Extreme; H100 W/p-p Excaliburs, AS5; MSI 7870 2GD5/OC; Crucial M4 SSD 256GB. See my primary ModsRigs: Adam for the rest, and I have a second (wife's) rig Asus Rampage III Extreme & 960: Eve. Overclocking is useless to me if it is not rock stable.
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bucheron
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Re:3.99GB usable
2010/07/09 02:16:33
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I have the same problem,only 3,99Go usable whereas I have 3x2Go installed.this evening I will check the n°1 DDR slot...I also have tryed all other possible solutions to fix the issue,but the issue is still here:/
hardware: evga classified 760 I7 920@4,3Ghz 1,32v 6Go DDR3 OCZ GOLD pc16000 XFX 5970 black edition 900/1200 1,2v Obsidian 800D 2x500Go 32Mo HDD watercooling: wb cpu ybris black sun pvd black ek nb classified xspc razor 5970 laing DDC 18w primochill red 13/19 TFC X-Changer360+3x120 Phobya 1500rpm Magicool 140+noiseblocker black silent fan 140 1700rpm res cape cyclon hf 38 150
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bucheron
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Re:3.99GB usable
2010/07/09 02:22:22
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when I'm changing my ram settings(for example from 9/9/9/27 to 8/8/8/24)the issue disappears,but after a couple of hours the system off;the issue reappears.changing again my ram settings make the issue disappear,but after a couple of hours the system off...etc etc... weird 
hardware: evga classified 760 I7 920@4,3Ghz 1,32v 6Go DDR3 OCZ GOLD pc16000 XFX 5970 black edition 900/1200 1,2v Obsidian 800D 2x500Go 32Mo HDD watercooling: wb cpu ybris black sun pvd black ek nb classified xspc razor 5970 laing DDC 18w primochill red 13/19 TFC X-Changer360+3x120 Phobya 1500rpm Magicool 140+noiseblocker black silent fan 140 1700rpm res cape cyclon hf 38 150
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itay0660
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Re:3.99GB usable
2010/07/09 03:43:49
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your mobo on oc ?
if yes try make default
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bucheron
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Re:3.99GB usable
2010/07/09 04:00:30
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yes I have oc ram/cpu and vga,indeed when no oc applied I have no problem with ram.but if I didn't want to oc my pc I wouldn't have bought this kind of stuff  As advised in this thread I have tryed the trl setting in memory feature included in bios74,I have set +1 and for the moment everything runs well.
hardware: evga classified 760 I7 920@4,3Ghz 1,32v 6Go DDR3 OCZ GOLD pc16000 XFX 5970 black edition 900/1200 1,2v Obsidian 800D 2x500Go 32Mo HDD watercooling: wb cpu ybris black sun pvd black ek nb classified xspc razor 5970 laing DDC 18w primochill red 13/19 TFC X-Changer360+3x120 Phobya 1500rpm Magicool 140+noiseblocker black silent fan 140 1700rpm res cape cyclon hf 38 150
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lampinridcm5
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Re:3.99GB usable
2010/07/09 04:16:47
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bucheron, halloweed gave me the advice to use bios 73/74 which you have done and put the trl to +2.
Now I have no disappearing.
And original post just RMA it, yeah.
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bucheron
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Re:3.99GB usable
2010/07/09 04:24:54
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So it seems to be fixed for you  for the moment everything is ok for me,I hope it's fixed for me too 
hardware: evga classified 760 I7 920@4,3Ghz 1,32v 6Go DDR3 OCZ GOLD pc16000 XFX 5970 black edition 900/1200 1,2v Obsidian 800D 2x500Go 32Mo HDD watercooling: wb cpu ybris black sun pvd black ek nb classified xspc razor 5970 laing DDC 18w primochill red 13/19 TFC X-Changer360+3x120 Phobya 1500rpm Magicool 140+noiseblocker black silent fan 140 1700rpm res cape cyclon hf 38 150
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