3 weeks and still no thermal pads... thinking of doing RMA

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eqkens
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2016/11/21 12:01:30 (permalink)
Greetings all,
I had requested the thermal pads for my GTX 1080 FTW on Oct. 30 and still have yet to receive them. I am now thinking of doing RMA on the card but I have a few questions.
 
If I RMA the card...
1. Will the card be brand new or refurbished?
2. Will I have to pay shipping?
3. Can EVGA send me the replacement first and then I send back my card?
4. Does all cards from EVGA now have the thermal pads preinstalled? For instance, If I go buy one from NewEgg, will it have the thermal pads already installed?
5. How long is the RMA process? Weeks? Months?...
 
Thank you.
post edited by eqkens - 2016/11/21 12:04:01
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    soto_st
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    Re: 3 weeks and still no thermal pads... thinking of doing RMA 2016/11/21 12:25:51 (permalink)
    1. Refurbished.
    2. No.
    3. Yes.
    4. Yes / probably not.
    5. Idk, but if you are in the EU... Sure will take some time...

    I'm waiting since Oct. 24 so...
    Maybe be they are traveling the Atlantic on a rubber boat.
    post edited by soto_st - 2016/11/21 12:31:02
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