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3+ months on a Step up?

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ChristoSolace
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2016/10/02 11:05:56 (permalink)
Is it normal to have been waiting over 3 months for a step up to a 1070?
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    the_Scarlet_one
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    Re: 3+ months on a Step up? 2016/10/02 11:09:40 (permalink)
    This is a step up question, so it is going to be moved to the Step up section so it can be answered better.
    #2
    arestavo
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    Re: 3+ months on a Step up? 2016/10/02 11:26:35 (permalink)
    Depends on the model I'm guessing. Some models, like the blower style (non-FE) don't get as many made - so there would be a lot less of them for step-up. I'm betting the demand for a 1070 is a lot higher than for a 1080, so there is that to consider as well.
     
    I started my step-up to a 1080 ACX 3.0 mid to late July, and I've just sent out my 980 Ti Classified this past Thursday. So, maybe next week I'll have it in hand.
    post edited by arestavo - 2016/10/02 11:28:43
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    Cool GTX
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    Re: 3+ months on a Step up? 2016/10/02 11:31:22 (permalink)
    Yes it takes some time as the demand for the new pascals has been very high and Nvidia has been slow in delivering GPUs

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    adorkasherri
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    Re: 3+ months on a Step up? 2016/10/02 11:54:29 (permalink)
    I waited 4 months for my 1080 if that gives you an idea.
    #5
    rholdcroft99
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    Re: 3+ months on a Step up? 2016/10/02 18:40:20 (permalink)
    I'm still waiting on my GTX 1080, did step-up the day 1080 was released.  Havent heard a single thing about it, getting old. My 980Ti is giving me troubles, lots of massive fps drops in BF4 at 1440p
    #6
    Buzzsaw_1950
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    Re: 3+ months on a Step up? 2016/10/03 14:10:06 (permalink)
    4 months is about average right now if you read the other strings in this section of the forum

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    Bobmitch
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    Re: 3+ months on a Step up? 2016/10/03 15:04:32 (permalink)
    rholdcroft99
    I'm still waiting on my GTX 1080, did step-up the day 1080 was released.  Havent heard a single thing about it, getting old. My 980Ti is giving me troubles, lots of massive fps drops in BF4 at 1440p


    Double check your date.  If you did step up first day and the card you chose was the ACX 3.0 non SC.  You should ask about the step up.  I did my step up on 5/29.  Tried the first time on 5/27 on release for the SC and transaction failed.  Go to "My products" and double check.  If you did step up on 5/27 and for the 6181, I might ask via email if something went wrong...You should have at least received a notice about Step 1.
     
     

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    #8
    ChristoSolace
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    Re: 3+ months on a Step up? 2016/10/03 17:05:09 (permalink)
    I am waiting on a 1070 Step Up since June. If people are getting 1080's, then i should have heard something
     
    #9
    misaligned
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    Re: 3+ months on a Step up? 2016/10/03 23:11:16 (permalink)
    I've tried to be patient through this process but this is honestly getting ridiculous. Especially now that these cards seem to be readily available from other retailers. I appreciate this program exists but between hiding my position in queue and this wait time I won't ever do this again. 
    #10
    ChristoSolace
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    Re: 3+ months on a Step up? 2016/10/13 15:10:28 (permalink)
    Purchase Date: 6/23/2016
    Date Registered: 6/26/2016 4:09:05 PM

    Those are my dates. The day i registered these cards are the same day i put them into the Step Up Program. In 13 days, it will be 4 month waiting in queue for a pair of 1070's. 
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    misaligned
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    Re: 3+ months on a Step up? 2016/10/13 15:14:51 (permalink)
    ChristoSolace
    Purchase Date: 6/23/2016
    Date Registered: 6/26/2016 4:09:05 PM

    Those are my dates. The day i registered these cards are the same day i put them into the Step Up Program. In 13 days, it will be 4 month waiting in queue for a pair of 1070's. 



    Yet you could go buy a pair of 1070s now from any number of retailers and have them in a couple days. EVGA is ok with continuing to make you wait while they ship out cards to other retailers.
    post edited by Sajin - 2016/10/13 15:30:52
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    Sajin
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    Re: 3+ months on a Step up? 2016/10/13 15:37:00 (permalink)
    Just a friendly reminder...
     
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    post edited by Sajin - 2016/10/13 15:39:31
    #13
    ChristoSolace
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    Re: 3+ months on a Step up? 2016/10/13 15:42:02 (permalink)
    misaligned
    ChristoSolace
    Purchase Date: 6/23/2016
    Date Registered: 6/26/2016 4:09:05 PM

    Those are my dates. The day i registered these cards are the same day i put them into the Step Up Program. In 13 days, it will be 4 month waiting in queue for a pair of 1070's. 



    Yet you could go buy a pair of 1070s now from any number of retailers and have them in a couple days. EVGA is ok with continuing to make you wait while they ship out cards to other retailers.




    Why would i do that and lose the money i invested in the 980's? The whole point was to upgrade, not buy them, then go and spend another pile of money on new cards and lose the value that these go into the new cards with. What you are saying is NOT AN INTELLIGENT OPTION FOR ANYONE WHO IS ELIGIBLE TO STEP UP.
    #14
    misaligned
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    Re: 3+ months on a Step up? 2016/10/13 15:58:27 (permalink)
    ChristoSolace
    misaligned
    ChristoSolace
    Purchase Date: 6/23/2016
    Date Registered: 6/26/2016 4:09:05 PM

    Those are my dates. The day i registered these cards are the same day i put them into the Step Up Program. In 13 days, it will be 4 month waiting in queue for a pair of 1070's. 



    Yet you could go buy a pair of 1070s now from any number of retailers and have them in a couple days. EVGA is ok with continuing to make you wait while they ship out cards to other retailers.




    Why would i do that and lose the money i invested in the 980's? The whole point was to upgrade, not buy them, then go and spend another pile of money on new cards and lose the value that these go into the new cards with. What you are saying is NOT AN INTELLIGENT OPTION FOR ANYONE WHO IS ELIGIBLE TO STEP UP.




    You completely missed my point. 
    #15
    ChristoSolace
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    Re: 3+ months on a Step up? 2016/10/13 16:02:11 (permalink)
    I guess i did, because from reading what you suggested, it seems as though you're saying to go out any buy a pair of 1070's from another retailer. 
    #16
    misaligned
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    Re: 3+ months on a Step up? 2016/10/13 16:07:03 (permalink)
    ChristoSolace
    I guess i did, because from reading what you suggested, it seems as though you're saying to go out any buy a pair of 1070's from another retailer. 




    I said you could do that. My point being that EVGA has plenty of cards available to ship out to other retailers while they continue to make those of us who committed to buying one months ago wait. Hence my sentence "EVGA is ok with continuing to make you wait while they ship out cards to other retailers." 
     
    I'm baffled by your response to what I said when I'm advocating for the same thing you are. I have nothing more to say on this topic. 
    #17
    ChristoSolace
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    Re: 3+ months on a Step up? 2016/10/13 16:20:49 (permalink)
    Ok thank you
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    candle_86
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    Re: 3+ months on a Step up? 2016/10/27 14:44:05 (permalink)
    so much complaining when EVGA could just do like everyone else and say oh sorry you want an upgrade pay full price. EVGA is doing this because they are awesome, and its something only they offer.
    #19
    lebel
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    Re: 3+ months on a Step up? 2016/10/27 15:25:46 (permalink)
    candle_86
    so much complaining when EVGA could just do like everyone else and say oh sorry you want an upgrade pay full price. EVGA is doing this because they are awesome, and its something only they offer.




    Offering this deal will obviously come with an amount of buyer expectancy. So to counter an argument against rival manufacturers who don't facilitate this offer is somewhat antagonistic, especially when some have and are still waiting after 5 months.
     
    This is from someone (me) that is currently in the S.U.P & really don't care when they get the email to step up...

     

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    #20
    misaligned
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    Re: 3+ months on a Step up? 2016/10/28 11:50:52 (permalink)
    lebel
    candle_86
    so much complaining when EVGA could just do like everyone else and say oh sorry you want an upgrade pay full price. EVGA is doing this because they are awesome, and its something only they offer.




    Offering this deal will obviously come with an amount of buyer expectancy. So to counter an argument against rival manufacturers who don't facilitate this offer is somewhat antagonistic, especially when some have and are still waiting after 5 months.
     
    This is from someone (me) that is currently in the S.U.P & really don't care when they get the email to step up...




    Had I thought I would be waiting anywhere near 4 months I never would've done this. I figured a month, maybe two. Nobody can believe it when I tell them I've been waiting over 4 months, especially when they can go to any retailer and see them available for purchase. Shame on me for putting my trust in a company and thinking they would value customer satisfaction over profit. I was naive.
     
    If I wouldn't suffer a massive loss by selling my 980ti and just buying a 1080 from Amazon or anywhere else at this point I would do so. But I can't afford the loss so they have me by the balls and my only recourse is to come here and make angry forum posts. Don't take that away from me candle_86, how dare you. 
    #21
    bcavnaugh
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    Re: 3+ months on a Step up? 2016/10/28 11:57:07 (permalink)
    Well users who bought a last years model to only step-up is what is causing the Step-Up to be so slow.
    Then the ones who bought the lower end card that was in Stock ATM to only step-up is the second reason for the Slow turn around.
    I think a lot of users are Over Abusing The Step-Up Program.

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    #22
    misaligned
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    Re: 3+ months on a Step up? 2016/10/28 12:01:36 (permalink)
    How do consumers abuse a program with rules defined by the seller? We are trying to pay them MORE money. I can't imagine what motivation you have to come here and white knight for EVGA but it's disgusting. 
     
    As lebel eloquently stated there's an issue with buyer expectancy and clearly I'm not alone in being disappointed with where we're at. 
    #23
    bcavnaugh
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    Re: 3+ months on a Step up? 2016/10/28 12:07:28 (permalink)
    It is meant for users who buy a card and that card is not meeting their needs and need a higher end or even a lower end card.
    My self my last Step-Up only took 7 days, why did I need it, because the case I have in use the card would not fit as needed.
    Had it fit I would not have Step-Up to a different card, I would have gotten a second card of the same type.
    I am not say that You misaligned  are Abusing the Program.
    post edited by bcavnaugh - 2016/10/28 13:08:28

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    #24
    misaligned
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    Re: 3+ months on a Step up? 2016/10/28 12:17:12 (permalink)
    It seems to me you are projecting your own interpretation of what the program is or isn't onto others. It is what is written on their step-up page. I contacted EVGA via chat to confirm the details of the program before I made my purchase and signed-up. 
     
    Your response suggesting we are abusing the program is antagonistic at best. The topic of this thread is the wait time involved in the program. Do you really think 4+ months is a reasonable wait time? 
     
    What I find most frustrating is these cards are available now and they are prioritizing shipments of them to retailers rather than prioritizing them to customers who committed to buying them months ago through the Step-Up program. I understood when nobody could get one, but now that I can pull up any given retailer and see cards in stock while I'm still waiting for months is very frustrating. The fact they hide our place in queue to further obfuscate things only adds to the frustration.
     
    EVGA does a lot of good things which is why I came to them and bought one of their cards, but this handling of the Step-Up program isn't one of those good things. It's very disappointing. 
    #25
    bcavnaugh
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    Re: 3+ months on a Step up? 2016/10/28 13:12:13 (permalink)
    misaligned
    It seems to me you are projecting your own interpretation of what the program is or isn't onto others. It is what is written on their step-up page. I contacted EVGA via chat to confirm the details of the program before I made my purchase and signed-up. 
     
    Your response suggesting we are abusing the program is antagonistic at best. The topic of this thread is the wait time involved in the program. Do you really think 4+ months is a reasonable wait time? 
     
    What I find most frustrating is these cards are available now and they are prioritizing shipments of them to retailers rather than prioritizing them to customers who committed to buying them months ago through the Step-Up program. I understood when nobody could get one, but now that I can pull up any given retailer and see cards in stock while I'm still waiting for months is very frustrating. The fact they hide our place in queue to further obfuscate things only adds to the frustration.
     
    EVGA does a lot of good things which is why I came to them and bought one of their cards, but this handling of the Step-Up program isn't one of those good things. It's very disappointing. 


    +4 moths, for a program as this on a New Released Product, Yes I do.
    You are not unable to use your computer and do what you need to do as your current card is working only not at the level you want it to be.
    If you cannot wait any longer then look else where, Remember that as long a you are in the Program you are safe.
    And their are no other companies that provide this type of Service or Program.
    Can you Post the Model that you are Stepping up From and Stepping up To?
    post edited by bcavnaugh - 2016/10/28 13:15:22

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