vaxutopia
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After going through the complete RMA process with my 1st card due to black screen/100% fan issue in September, I see from all over the web (reddit, guru3d, gamernexus....) that the card may burn/explode due to overheating VRMs. Now after being afraid to get the black screen again (due to quality issues with one VRM supplier- was tough to get an explanation about the root cause by the way....), I'm even MORE afraid to loose my whole config due to fire hazard. When you buy a card 800 Euros, you should not go through all this, this is purely unacceptable. Now I hear that I need to update my bios, install thermal pads or go through another RMA process.... Before investing that amount of money I check the performance BUT also the dB from each custom board manufacturer. Now to have similar VRM cooling as competition, the card is much lounder ( http://www.gamersnexus.net/news-pc/2666-evga-heat-solution-thermal-imaging-of-vrm-1080-ftw) "perceived increase that is just shy of 2x to a listener". In fact the product is different to what was advertise and it is a big issue for me. The resale value of the card is also drastically reduced. I do not plan to dismount my card to add the thermal pads, I do not want to update the bios to get a louder card and I don't want to pay again 700 Euro in advance to get a new RMA louder card. Best solution for me would be to get a total refund and go with another brand. Am I the only one thinking that way?
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tiran233
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 05:15:24
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vaxutopia
After going through the complete RMA process with my 1st card due to black screen/100% fan issue in September, I see from all over the web (reddit, guru3d, gamernexus....) that the card may burn/explode due to overheating VRMs.
Now after being afraid to get the black screen again (due to quality issues with one VRM supplier- was tough to get an explanation about the root cause by the way....), I'm even MORE afraid to loose my whole config due to fire hazard.
When you buy a card 800 Euros, you should not go through all this, this is purely unacceptable. Now I hear that I need to update my bios, install thermal pads or go through another RMA process....
Before investing that amount of money I check the performance BUT also the dB from each custom board manufacturer. Now to have similar VRM cooling as competition, the card is much lounder () "perceived increase that is just shy of 2x to a listener".
In fact the product is different to what was advertise and it is a big issue for me. The resale value of the card is also drastically reduced.
I do not plan to dismount my card to add the thermal pads, I do not want to update the bios to get a louder card and I don't want to pay again 700 Euro in advance to get a new RMA louder card.
Best solution for me would be to get a total refund and go with another brand.
Am I the only one thinking that way?
yes
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DSP1
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 05:20:02
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No. In my case the card was 33 days old. I am not entitled to a new card only a used refurbished card. I paid $1000 for a new card and now they are depreciating the value of my investment by at least 40%. Do they offer to compensate me for that loss in value? No they don't. Do they offer to give me my money back? Of course not. I do not even qualify for the Advanced RMA because I don't have a credit card so I am waiting 4 weeks or more to get a refurbished card with less value back. If I try to sell the card I am not going to get even 50% of my investment back due to the press surrounding the card. NO ONE is going to want to buy a used FTW. And yet they expect me to accept it with their insulting apologies for the inconvenience but that is our policy BS! I will be seeing a lawyer today to see if I have a legal remedy to recoup my investment. I should have bought another brand. FTW? I am not LMAO
post edited by Scarlet-Tech - 2016/11/03 06:30:26
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dzernesto
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 05:27:14
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I'm upset too. My card value will be crap next to other cards.
I'll rethink about buying EVGA in the future. But for now, I'll apply the thermal mod (if shipped to Brazil), flash the bios and hope to last.
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lradunovic
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 05:31:45
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If you don't have problems, just ignore it and don't read too much bull**** around internet. I got card in August and never had a problem since. I don't use overclocking utility let alone furmark stress test to prove f. what?
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gregoryv
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 06:01:24
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It is depends how serious the problem..
If the problem is serious I don't believe Bios update or thermal pads can solve this issue.
It is possible that all heat sink should be redesigned by EVGA and it will cost a lot of money.
I expect from EVGA to provide information about how situation changed by updating bios and /or adding thermal pad. If the problem is solved by these steps it is ok from my side but if it just postponing the problem I think recall should be made. I don't think users should disassemble video card in home.
Intel i7-6700K @ 4.8GHz | Corsair H110i GTX | Gigabyte Z170X-Gaming 7 | Gskill F4-3000 2x8GB| Samsung 850 EVO 250GB | Sandisk Ultra II 480GB | EVGA GeForce GTX1080 FTW | Corsair 750D airflow | Seasonic 850W 80+ bronze | Asus Xonar D2X |Dell U2715H | Dell U2412M |
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AHowes
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 06:02:02
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The card comes with a warranty so your covered if there's a problem in the future.
Warranty to the future buyer of your card no.
Intel i7 6700K Custom Water Cooled Asus Z170 Maximus VII Hero G.Skill 16GB 3600MHz DDR4 15,15,15 Samsung 950 Pro 512GB/Samsung 500GB Evo EVGA 1080 Classified SLI Water Cooled 27" Asus ROG SWIFT 1440 165Hz EVGA SuperNova G2 1000WATT P/S Thermaltake Core X9 Case w/ EK Cooling
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velo-x
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 06:20:55
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as one of the commenters already mentioned, I am too, angry that I paid full price for the GPU, and even tho the card runs fine, I lost a lot of resale value. This was my first nvidia card in almost 8 years and I went with the most praised nvidia brand only to be screwed over. I guess it could happen to everybody but I will not buy the next evga generation without waiting a considerable amount of time from the launch window.
MAXIMUS 7 HERO / i7 4790K - H110i GT / 16GB DDR3 / EVGA1080 FTW / Samsung EVO 120gb / AKG K550 /  Xonar Phoebus / XFX 850w Gold+ / WD Black 5 TB / Evolv Glass / Dell u2713HM
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 06:40:41
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AHowes
The card comes with a warranty so your covered if there's a problem in the future.
Warranty to the future buyer of your card no.
3 year warranty is fully transferable to future purchaser. The 3 year warranty (guest rma) for secondary owner start from the day the card shipped from EVGA.
If you would like to use an affiliate code to register a product, feel free use this one: >Click Here< This is not my affiliate code! This is a random users code. This code will change often, and you will never be told who it belongs to! If you would like the possibility of your code being listed above, it must be in your signature block. I will not take requests to use a specific code.
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ZeroBANG
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 06:59:03
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☼ Best Answerby vaxutopia 2016/11/03 09:39:23
> (due to quality issues with one VRM supplier- was tough to get an explanation about the root cause by the way....)
...do you have that in writing? because that might explain the exploding VRMs just as easily as the high temps. The combination of the 2 even more so.
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 07:05:17
(permalink)
ZeroBANG
> (due to quality issues with one VRM supplier- was tough to get an explanation about the root cause by the way....)
...do you have that in writing? because that might explain the exploding VRMs just as easily as the high temps. The combination of the 2 even more so.
Google "gpu caught fire" and look at all of the Radeon, ATI, and, Asus, MSI, gigabyte, Palin, galax.... Cards that have all blown components over the generations in the same exact place as everyone is experiencing. There are a pretty good amount of pictures out there.. And 3 evga pictures. I am not trying to justify or defend evga, but this isn't uncommon for components to fail. Only a couple of VRM's have actually popped on an evga card.. It's usually a resistor or capacitor that gives out. You can see the exact same thing across all manufacturers.
If you would like to use an affiliate code to register a product, feel free use this one: >Click Here< This is not my affiliate code! This is a random users code. This code will change often, and you will never be told who it belongs to! If you would like the possibility of your code being listed above, it must be in your signature block. I will not take requests to use a specific code.
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NetQvist
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 07:52:58
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vaxutopia
Am I the only one thinking that way?
Nope, I asked my retailer if I could switch to another brand after it black screened at 1,5 months and they agreed so now I have a MSI 1080 Gaming Z, all values are better than on the EVGA and it makes way less noise and no coil whine.
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vaxutopia
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 09:41:09
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Here is the requested black screen issue explanation from evga about VRM: "Recently, there are many customers wanting to know more details about the EVGA GeForce 1080 FTW “Black Screen” issue and we believe we need to make a clear statement to clear all kinds of speculation. The EVGA GeForce GTX 1080 FTW “Black Screen” issue was fixed as of the first week of September and this has been confirmed by all users who have received the replacement units with the issue resolved. Also, all new production has been confirmed to not have this issue after the first week of September. This previous black screen issue was caused by On Semiconductor (VRM IC Manufacturer) VRM IC’s being out of spec, triggering the OCP (Over Current Protection) and will not cause any damage to your system. The percentage of the IC’s that were out of spec has been confirmed by On Semiconductor and is approximately 3% to 4%. Since then, EVGA and On Semiconductor have worked out the solution and RMA replacement action a couple months ago as we stated above. At this moment, all of the EVGA GeForce GTX 1080 FTW’s have been corrected and all products in the field are working properly. If you have any questions, please contact our support directly at: support@evga.com. Thanks,EVGA"
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Relentlessly
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 09:57:40
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I agree with OP.. I also don't believe that the proposed solution is adequate and yes I am somewhat of an expert.
Only real solution I see is a redesigned ACX 3 or water block my card...
Windows 10 64bit anni edition 1607
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EVGA FTW GTX 1080
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lradunovic
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 10:18:22
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This reminds me of bull**** called exploding Samsung Note 7 phone. I have one and have no plans in returning it. My older Note 5 runs hotter.
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 10:24:11
(permalink)
Scarlet-Tech
ZeroBANG
> (due to quality issues with one VRM supplier- was tough to get an explanation about the root cause by the way....)
...do you have that in writing? because that might explain the exploding VRMs just as easily as the high temps. The combination of the 2 even more so.
Google "gpu caught fire" and look at all of the Radeon, ATI, and, Asus, MSI, gigabyte, Palin, galax.... Cards that have all blown components over the generations in the same exact place as everyone is experiencing. There are a pretty good amount of pictures out there.. And 3 evga pictures.
I am not trying to justify or defend evga, but this isn't uncommon for components to fail. Only a couple of VRM's have actually popped on an evga card.. It's usually a resistor or capacitor that gives out. You can see the exact same thing across all manufacturers.
In Google EVGA is at the Bottom of the Page " gpu caught fire"
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Posyhov
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 10:30:25
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Relentlessly
I agree with OP.. I also don't believe that the proposed solution is adequate and yes I am somewhat of an expert.
Only real solution I see is a redesigned ACX 3 or water block my card...
+1 Completely new card with redesigned ACX 3 and more solid VRAMs or total refund. I don't want thermal pads, I do not want to update the bios to get a louder card. I can't refund my card in reseller cause I bought the card a 1,5 month ago...
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dagiccross
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 10:30:35
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My card has fired up, one of the VRMs has been burned! I'm trying to do RMA online a FEW TIMES, every time it says sessions expired. Then I decided to copy and paste this time, and I received the error page, this really making me soooo frustrated, I really don't wanna deal with this trouble that I am having right now! ^&*%$£ paying almost £700 for this
post edited by dagiccross - 2016/11/03 10:33:14
Attached Image(s)
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ZeroBANG
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 11:19:46
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vaxutopia
Here is the requested black screen issue explanation from evga about VRM:
"Recently, there are many customers wanting to know more details about the EVGA GeForce 1080 FTW “Black Screen” issue and we believe we need to make a clear statement to clear all kinds of speculation.
The EVGA GeForce GTX 1080 FTW “Black Screen” issue was fixed as of the first week of September and this has been confirmed by all users who have received the replacement units with the issue resolved. Also, all new production has been confirmed to not have this issue after the first week of September.
This previous black screen issue was caused by On Semiconductor (VRM IC Manufacturer) VRM IC’s being out of spec, triggering the OCP (Over Current Protection) and will not cause any damage to your system. The percentage of the IC’s that were out of spec has been confirmed by On Semiconductor and is approximately 3% to 4%. Since then, EVGA and On Semiconductor have worked out the solution and RMA replacement action a couple months ago as we stated above. At this moment, all of the EVGA GeForce GTX 1080 FTW’s have been corrected and all products in the field are working properly.
If you have any questions, please contact our support directly at: .
Thanks,
EVGA"
this should be stickied to the top of the Forum by a Moderator. a ton of people (practically everyone) are thinking that the black screen + fan at full speed issue is due to VRAM overheating / hot VRM heating up the VRAM / VRAM Thermal Pads not touching etc. ... and throw it all together in one pot. This clears up a lot of confusion IMHO. So thanks for sharing.
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Seb6440
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 11:27:43
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Scarlet-Tech
3 year warranty is fully transferable to future purchaser. The 3 year warranty (guest rma) for secondary owner start from the day the card shipped from EVGA.
I'm really glad to hear this Im a second owner of a 1080 ftw (I receive tomorrow) and I was wondering. But what happen in my case which the 1st owner already has registered this card ? Can we "transfer" the registration?
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BurningVRM1080
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 11:59:44
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No. You are not bro. I thought it was a joke too, actually I thought it was just a false rumor that the guy purposely set his gtx 1080 of fire. After reading up on it yesterday and seeing the video from Gamers Nexus my heart just sank. Worst part was finding about the ridiculous fix a bandage at best! I felt disgusted and angry but we can't do much about it. This isn't the first time I was disappointed by EVGA but now that this is all real with the VRM issue, I'm just done. We do get the warranty for this card though but seriously who doesn't give out warranty? Just hang in there, it's a lot of headache and I know we spent a lot of money on this card.
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DSP1
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 13:38:45
(permalink)
Quoted from above post #3
"No.
In my case the card was 33 days old. I am not entitled to a new card only a used refurbished card. I paid $1000 for a new card and now they are depreciating the value of my investment by at least 40%. Do they offer to compensate me for that loss in value? No they don't. Do they offer to give me my money back? Of course not. I do not even qualify for the Advanced RMA because I don't have a credit card so I am waiting 4 weeks or more to get a refurbished card with less value back. If I try to sell the card I am not going to get even 50% of my investment back due to the press surrounding the card. NO ONE is going to want to buy a used FTW. And yet they expect me to accept it with their insulting apologies for the inconvenience but that is our policy BS! I will be seeing a lawyer today to see if I have a legal remedy to recoup my investment.
I should have bought another brand.
FTW? I am not LMAO"
EVGA has resolved my issue to my satisfaction.
They are to be commended.
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Piers123
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Re: 1080 FTW owner - Am I the only one thinking that all this is a bad joke ?
2016/11/03 13:50:19
(permalink)
No, you're not the only one. Three issues with the 1080 FTW and it's not a cheap card. I've changed the way my PC is used as I don't trust the card at all, which is a shame as this is my first EVGA product. I also don't trust the RMA process as I've read many reports of people saying they've received faulty cards back.
CPU: Intel i7 6700k @ 4.7Ghz (1.325v)Cooling: Corsair H110i GT CPU CoolingMotherboard: Asus Maximus VIII Hero Z170RAM: Kingston 32GB FuryX DDR4 2667 @2666MHz (1.200v/15-15-15-34)GPU: EVGA GTX 1080 FTW 8GB @~2100/10962 (+80%/130%/88°C/+Curve/+475 - Extra 50 MHz with Curve)HDD: 5* 4TB WD REDOS SSD: 1* Samsung 850 Evo 500GB SSDGaming SSD: 1* OCZ 500GB SSDCase: Corsair Obsidian 750DPSU: Corsair RM850X PSUMonitor: AOC U3277PQU 32" [link=mailto:3840x2160@60Hz]3840x2160@60Hz[/link] Some of the above parts no longer work due to damage from my EVGA 1080 FTW.
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