Aussie2020
New Member
- Total Posts : 12
- Reward points : 0
- Joined: 2016/10/24 10:29:22
- Status: offline
- Ribbons : 0
After word of an owners card exploding- the product is 'not fit for intended purpose' under ACCC- Australian Consumer Law What kind of company expects the consumer to void warranty and do some hack repair on what is evidently a careless and poorly engineered product. I have just ordered this card and I expect a full acknowledgement by EVGA and a suitable recall and return process. You have no right instructing the consumer to do repair work on your faulty product- are you kidding me ?
post edited by Aussie2020 - 2016/10/24 10:42:41
|
Re: 1070 FTW-DT - Recall!
2016/10/24 10:40:08
(permalink)
|
relevance
New Member
- Total Posts : 92
- Reward points : 0
- Joined: 2009/04/01 17:26:20
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 10:41:11
(permalink)
link please. this would be an interesting read.
|
Re: 1070 FTW-DT - Recall!
2016/10/24 10:42:54
(permalink)
relevance
link please. this would be an interesting read.
New Users cannot insert a Link, they can enter a sub link like /forums.evga.com/FindPost/2568369
|
Aussie2020
New Member
- Total Posts : 12
- Reward points : 0
- Joined: 2016/10/24 10:29:22
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 10:46:57
(permalink)
No. But the audacity of a computer component manufacturer requesting their customers - fix and repair a QA oversight says everything about what EVGA thinks of its customers. They may have the kids fooled. They are liable for a Lawsuit. Whar kind of backyard company is this ? The fault lays with EVGA- not providing owners with an apology and a Return option is sleazy and indicative of a very poor enterprise!
post edited by Aussie2020 - 2016/10/24 10:51:01
|
Re: 1070 FTW-DT - Recall!
2016/10/24 10:50:18
(permalink)
Aussie2020
No. But the audacity of a computer component manufacturer requesting their customers - fix and repair a QA oversight says everything about what EVGA thinks of its customers. They may have the kids fooled. They are liable for a Lawsuit. Kind of backyard company is this.
With all due Respect to Australians and I have a Family Member that lives their; How Rude and Disrespectful you are being here. And even Threatening, Please!
post edited by bcavnaugh - 2016/10/24 10:52:55
|
Aussie2020
New Member
- Total Posts : 12
- Reward points : 0
- Joined: 2016/10/24 10:29:22
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 10:54:10
(permalink)
Mate - a company is not a person. Asserting yourself is neither rude or disrespectful. We are not at a dinner party. Overheating and exploding cards is a serious liability on part of EVGA - and presents a myriad of potential risks. They are treating their customers like fools. A customer has a right to be outraged! - it your hard earnt money they are taking.
post edited by Aussie2020 - 2016/10/24 10:58:20
|
arestavo
CLASSIFIED Member
- Total Posts : 3006
- Reward points : 0
- Joined: 2008/02/06 06:58:57
- Location: Through the Scary Door
- Status: offline
- Ribbons : 8
Re: 1070 FTW-DT - Recall!
2016/10/24 10:56:56
(permalink)
Exploding? Not trying to take sides, but you're the first one that I've seen complaining about that.
EVGA affiliate code: 9ZWDWFNW6A (Don't forget to upload your invoice or no credit is given!) FOLD ON 
|
Aussie2020
New Member
- Total Posts : 12
- Reward points : 0
- Joined: 2016/10/24 10:29:22
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 10:59:40
(permalink)
"My 1070 FTW just caught fire right along that hotspot area...shot out a flame, cooked resistors then died. :(". Libneon.
|
Aussie2020
New Member
- Total Posts : 12
- Reward points : 0
- Joined: 2016/10/24 10:29:22
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 11:00:53
(permalink)
http://forums.evga.com/m/tm.aspx?m=2565921&p=2
|
relevance
New Member
- Total Posts : 92
- Reward points : 0
- Joined: 2009/04/01 17:26:20
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 11:02:51
(permalink)
Edit: got the link, thanks. I was tad late responding.
I'm trying to search in google EVGA card being messed up in Australia. Please give us keywords in google leading the link.
can't find any..
|
Aussie2020
New Member
- Total Posts : 12
- Reward points : 0
- Joined: 2016/10/24 10:29:22
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 11:03:46
(permalink)
I just ordered this card- as it was priced 'on sale' immediately when I see something on sale - I ask 'why?. I ignored my better knowledge- only to discover 1 night later this. I am pissed off. The 'DT' sticker was the first sneaky surprise. Then find out they are sub-par cards !
post edited by Aussie2020 - 2016/10/24 11:08:23
|
Aussie2020
New Member
- Total Posts : 12
- Reward points : 0
- Joined: 2016/10/24 10:29:22
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 11:05:46
(permalink)
The cards are the same universally. Australia recieves same batchs of product as US.
|
stevenli1966
New Member
- Total Posts : 38
- Reward points : 0
- Joined: 2014/07/17 20:10:41
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 11:08:00
(permalink)
So based on one 1070 FTW catching fire, all 1070 FTW will catch fire? Please.
If you don't want to do the repair yourself, EVGA will do it for you. But to just put on two thermal pads and reapply thermal paste is worth two weeks of not having your gpu? Sign me up some thermal pads. I'll also get to replace the thermal paste on the chip too!
|
Aussie2020
New Member
- Total Posts : 12
- Reward points : 0
- Joined: 2016/10/24 10:29:22
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 11:11:52
(permalink)
I have had a really bad week and this is the last thing I want to deal with. Applogies to the users here. But you should always speak up- especially when a company is pulling a swift one on you! Yes, the fact that the issue exists - is reason enough to seek a return. Consumer has a right to purchase a competitors product that does not come with manufacturing flaws. I am not convinced the product is of good quality, safety or longevity. I know what I am in for trying to return the bloody thing at the retailer!
post edited by Aussie2020 - 2016/10/24 11:17:12
|
lebel
Superclocked Member
- Total Posts : 191
- Reward points : 0
- Joined: 2016/07/24 00:28:48
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 11:14:31
(permalink)
My 980ti has caused thousands of deaths..........................On CS:GO
 Phanteks Evolve ATX TG / Asus Z170 Pro / I7 6700K delid-Liquid Pro / Corsair H115i push-pull / 32gb Corsair 3000mhz / EVGA 980ti FTW / 2 x Samsung Evo 500gb / Seasonic Prime Titanium 850w / ASUS ROG PG279
|
GamerSX
New Member
- Total Posts : 51
- Reward points : 0
- Joined: 2016/10/04 10:05:13
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 11:14:52
(permalink)
@Aussie2020 man you have all the right to be raged like that, i would feel the same way if i was in your shoes, the thing is that this forum is filled with EVGA fans who will eat you alive in their defense even if the card blows up your house :)
I totally agree it is absolutely ridiculous to have customers attempt that fix themselves, but EVGA has a lot of credit and goodwill with some of its customers that they are willing to accept that solution, but not everyone has to accept it of course.
Seriously though, why can't you just return the card if you just purchased it recently and get another brand? if your return period has passed i am pretty sure that EVGA can get your card repaired or replaced via RMA if you just ask them, did you try getting it replaced or refunded via your retailer or EVGA and was denied that service?
|
EllBrad
New Member
- Total Posts : 60
- Reward points : 0
- Joined: 2016/06/15 12:51:39
- Location: Canada
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 11:15:49
(permalink)
The thermal pads are reassurance for the people concerned about the supposed issue. You can count on one hand the number of failure cases claimed by community members since the cards were launched.That includes these forums, reddit, OCN. As far as I can tell this has basically been a non-issue up to the point that the guru3d article released. Just relax your card wont blow up
If you don't know how to use a Philips head screw driver, then just either contact the shipping carrier and have them send it back to the retailer for a refund or request an RMA once it arrives
i5 4690k @ 4.4ghz | EVGA GTX 1070SC @ 2.1ghz | 16gb DDR3 @ 1866mhz | Acer XB270HU
|
Aussie2020
New Member
- Total Posts : 12
- Reward points : 0
- Joined: 2016/10/24 10:29:22
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 11:20:38
(permalink)
I see what you mean. Thanks mate.
|
Aussie2020
New Member
- Total Posts : 12
- Reward points : 0
- Joined: 2016/10/24 10:29:22
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 11:22:32
(permalink)
I just know ahead of time retailer is going to cause problems. But will try today.
post edited by Aussie2020 - 2016/10/24 11:25:22
|
Aussie2020
New Member
- Total Posts : 12
- Reward points : 0
- Joined: 2016/10/24 10:29:22
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 11:27:40
(permalink)
This - last thing you want to see ! - 1070 FTW
post edited by Aussie2020 - 2016/10/24 11:38:05
Attached Image(s)
|
Aussie2020
New Member
- Total Posts : 12
- Reward points : 0
- Joined: 2016/10/24 10:29:22
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 11:39:39
(permalink)
How is this companies relations with customers usually ?
post edited by Aussie2020 - 2016/10/24 11:45:55
|
GamerSX
New Member
- Total Posts : 51
- Reward points : 0
- Joined: 2016/10/04 10:05:13
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 12:26:47
(permalink)
Aussie2020
How is this companies relations with customers usually ?
What do you expect them to do? issue a mass recall and loose millions in the process? the product is clearly not optimally engineered, but like i told you they have a long standing Goodwill with their customers for allowing them to change coolers without voiding the warranty, advance RMA, step-ups, easy replacements in normal conditions and a bunch of other reasons, they are using that as leverage but not everyone has to accept it or live with it. Why are you so angry? i understand you have just ordered the product very recently right? why can't you just get a refund from your retailer and call it a day?
|
Re: 1070 FTW-DT - Recall!
2016/10/24 13:06:32
(permalink)
Aussie2020
This - last thing you want to see ! - 1070 FTW
Aussie2020 Are you saying that this is YOUR CARD?
post edited by bcavnaugh - 2016/10/24 13:12:50
|
ksgnow2010
ACX Member
- Total Posts : 258
- Reward points : 0
- Joined: 2015/09/21 17:56:35
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 13:08:18
(permalink)
Aussie2020
Mate - a company is not a person. Asserting yourself is neither rude or disrespectful. We are not at a dinner party.
Overheating and exploding cards is a serious liability on part of EVGA - and presents a myriad of potential risks.
They are treating their customers like fools.
A customer has a right to be outraged! - it your hard earnt money they are taking.
With all due respect...in the US a company is the same as a person. They have the same rights (except they cannot vote in a general election).
|
relevance
New Member
- Total Posts : 92
- Reward points : 0
- Joined: 2009/04/01 17:26:20
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/24 13:34:46
(permalink)
bcavnaugh
Aussie2020
This - last thing you want to see ! - 1070 FTW
Aussie2020 Are you saying that this is YOUR CARD?
I don't even think he has the card yet. he was just posting everyone else's experiences with the cards and posting them here. He was just "MAD" that he found all these after ordering a card which I'm assuming on its way to his home. come to think of it, these are just reposts of what's already been discussed(or discussing) in this forum.
|
Re: 1070 FTW-DT - Recall!
2016/10/24 13:35:46
(permalink)
The ACX 3.0 is nearly the exact same cooler as the ACX 2.0 and the original ACX. Neither of those exhibited these issues, or there would have been an outcry previously. The same style heatspreader was used with those cards as well. It is hard to have an oversight 3 generations in, but you must also consider that these cards are operating within the tolerances. The test that was utilized to drive the temperatures up is a blacklisted program for a reason.
The components that have been failing are only assumed to be caused by the heat, but unfortunately there is no way to directly tie it to the heat without having it happen on a test bench during testing.
There has been failures like this in the past, and unfortunately, not every single component is going to be made to the best standard, even from the best company in the world. Parts will fail and it is unfortunate when it happens.
EVGA has provided an option for users to fix this in 20 minutes rather than waiting 2 weeks for a part to be mailed back and fixed at the factory and then returned to the user.
If you would like to use an affiliate code to register a product, feel free use this one: >Click Here< This is not my affiliate code! This is a random users code. This code will change often, and you will never be told who it belongs to! If you would like the possibility of your code being listed above, it must be in your signature block. I will not take requests to use a specific code.
|
RchUncleSkeleton
New Member
- Total Posts : 39
- Reward points : 0
- Joined: 2016/05/05 21:09:19
- Location: Hyrule
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/25 06:37:36
(permalink)
A burnt resistor on a few units is hardly considered exploding. It's definitely not a Samsung Galaxy Note 7 situation. 
With Great Power, Comes Great Mistakes
|
Vayra86
New Member
- Total Posts : 17
- Reward points : 0
- Joined: 2012/11/28 10:54:13
- Status: offline
- Ribbons : 0
Re: 1070 FTW-DT - Recall!
2016/10/26 02:24:42
(permalink)
Scarlet-Tech
The ACX 3.0 is nearly the exact same cooler as the ACX 2.0 and the original ACX. Neither of those exhibited these issues, or there would have been an outcry previously. The same style heatspreader was used with those cards as well. It is hard to have an oversight 3 generations in, but you must also consider that these cards are operating within the tolerances. The test that was utilized to drive the temperatures up is a blacklisted program for a reason.
The components that have been failing are only assumed to be caused by the heat, but unfortunately there is no way to directly tie it to the heat without having it happen on a test bench during testing.
There has been failures like this in the past, and unfortunately, not every single component is going to be made to the best standard, even from the best company in the world. Parts will fail and it is unfortunate when it happens.
EVGA has provided an option for users to fix this in 20 minutes rather than waiting 2 weeks for a part to be mailed back and fixed at the factory and then returned to the user.
Ahem.... The 970 ACX cooler had heatpipes not making contact with the die, open ended. No VRAM cooling pads. EVGA is starting to become well-known for crappy cooling solutions. Don't get me wrong - EVGA isn't the only one, we've also seen these flaws elsewhere - but to say ACX was always without issues is simply untrue. Don't sugar coat it...
post edited by Vayra86 - 2016/10/26 02:35:56
i5 3570K @ 4.2 ~ 1.21v 8GB Corsair Vengeance DDR3 @ 1600 -- Samsung 830 SSD (256gb) Crucial BX100 SSD (256gb) EVGA G2 750w
|
Re: 1070 FTW-DT - Recall!
2016/10/26 03:41:24
(permalink)
Vayra86
Scarlet-Tech
The ACX 3.0 is nearly the exact same cooler as the ACX 2.0 and the original ACX. Neither of those exhibited these issues, or there would have been an outcry previously. The same style heatspreader was used with those cards as well. It is hard to have an oversight 3 generations in, but you must also consider that these cards are operating within the tolerances. The test that was utilized to drive the temperatures up is a blacklisted program for a reason.
The components that have been failing are only assumed to be caused by the heat, but unfortunately there is no way to directly tie it to the heat without having it happen on a test bench during testing.
There has been failures like this in the past, and unfortunately, not every single component is going to be made to the best standard, even from the best company in the world. Parts will fail and it is unfortunate when it happens.
EVGA has provided an option for users to fix this in 20 minutes rather than waiting 2 weeks for a part to be mailed back and fixed at the factory and then returned to the user.
Ahem....
The 970 ACX cooler had heatpipes not making contact with the die, open ended. No VRAM cooling pads.
EVGA is starting to become well-known for crappy cooling solutions. Don't get me wrong - EVGA isn't the only one, we've also seen these flaws elsewhere - but to say ACX was always without issues is simply untrue. Don't sugar coat it...
I always consider the FTW separate from the standard model cards, simply because the FTW models traditionally have the heatspreader where as many of the standard cards do not, so you are correct, I forgot about the 970 heat pipe issue. On the same note, 2 of the 3 pipes were on the core, so it was only one pipe not touching. Here is the image as a matter of fact. Notice that eteknix assumed the left heatpipe (circles) wasn't even closed, which was wrong.. It was closed, there was just a collar formed by the fins that covered the end:  The issue that I found most prevalent from the ACX designs was the rattling of the fins, and I haven't even heard a single post about that this generation.
If you would like to use an affiliate code to register a product, feel free use this one: >Click Here< This is not my affiliate code! This is a random users code. This code will change often, and you will never be told who it belongs to! If you would like the possibility of your code being listed above, it must be in your signature block. I will not take requests to use a specific code.
|
