d0zer44
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Hello dear EVGA Community, i got a problem with my 1070 FTW Gaming. Since 2 days i get black screen while playing League of Legends and Forza Horizon 3 and other games. 2 Months everything went fine. Black Screen occurs sometimes after 30 Minutes but sometimes also just after 5 Minutes of playing. When Black Screen occurs my monitor act like it loses signal to the 1070. Plugging in the cable of monitor to my 1070 doesnt solve the problem. Its like the 1070 is shut down till i reboot my computer. so i have to reboot every time this occurs. The Chips on my 1070 are from samsung. The Card is not overclocked. Temperature never goes above 50° in the games. My old graphics card, GTS450 does well and there are no Black Screens = 1070 maybe broken? What do you think should i do? Is the temperature of the vrm high and should i wait for bios update announced here -> ? But why does this occur 2 months after purchase ? Or should i request RMA immediately? Best regards
post edited by d0zer44 - 2016/11/02 04:01:02
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brokencross
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/02 04:14:35
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Do you have the updated drivers?
If so, try uninstalling with driver sweeper, reinstall and see if the issue persists.
Intel i5 4690K@4.4Ghz | MSI Z97 Gaming 5 | EVGA GTX1070 FTW replaced by a MSI GTX 1070 Gaming X | G.Skill RipJawsX 8GB 1866Mhz | Corsair CS650M | Thermalright Macho | NZXT S340
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d0zer44
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/02 04:19:30
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I had "old" drivers when problem occured first time. Then i updated the drivers. Still got the problems.
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EVGATech_ChrisB
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/02 11:05:50
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Hi d0zer44, I am sorry to hear that you are having a system lockup. If you have tried multiple drivers and the same lockups keep occurring then I wouldn't assume this is not heat related as your temps look good, but unfortunately it could mean that there is a problem with the product or the power. We can of course help you with a RMA to see if the card is at fault to assist. Please contact our support so that we may work with you. http://www.evga.com/about/contactus/ d0zer44
I had "old" drivers when problem occured first time. Then i updated the drivers. Still got the problems.
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Sajin
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/02 13:00:09
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Does the problem occur when running the card in debug mode?
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deamondiamond
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/02 13:35:41
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I had the same problem when i first got my card, Yet EVGA's support say it may have been a "hiccup" as it magically disappeared after happening about 3-4 times but it doesn't fill me with much confidence considering spending £450 and i have seen other posts here report the same issue and also on the 1080 FTW, the massive almost 50 page thread about black screens and the Fan going to 100%. To simply say its a hiccup and see other people having similar issues, noted the 50 page thread is for the 1080 but still, the same symptoms...?
post edited by deamondiamond - 2016/11/02 13:40:13
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soybean
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/02 20:51:20
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have the same issue"only in bf1 during the flight single player mission" every game i play runs fine for hours. card is awesome in every aspect, but only in that darn game tho.
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d0zer44
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/07 11:58:10
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Sajin
Does the problem occur when running the card in debug mode?
hey, how can i run the card in debug mode?
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d0zer44
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/07 12:01:40
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got it frome on of your earlier replies. will test now the games in debug mode and will report :)
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d0zer44
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/07 12:35:14
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still keeps crashing in debug mode.
it seems it crashes faster in league of legends than.
15 minutes stress test with furmark on 70° temperature on gpu doesnt crash my system. but 5 minutes in league of legends with 40° temperature crashes my system?
what do you guys think of that weird behaviour ?
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pcmaster00
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/07 13:19:52
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d0zer44
still keeps crashing in debug mode.
it seems it crashes faster in league of legends than.
15 minutes stress test with furmark on 70° temperature on gpu doesnt crash my system. but 5 minutes in league of legends with 40° temperature crashes my system?
what do you guys think of that weird behaviour ?
This is an odd situation where the system is stable with a brutal stress test like Furmark but not in gaming. Usually this is going to indicate a corruption in the game but you are having issues with multiple games. With this set of issues, I would suggest either testing the card in another system or contacting EVGA to possibly get the card replaced. http://www.evga.com/about/contactus/
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Sajin
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/07 15:51:45
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d0zer44
still keeps crashing in debug mode.
it seems it crashes faster in league of legends than.
15 minutes stress test with furmark on 70° temperature on gpu doesnt crash my system. but 5 minutes in league of legends with 40° temperature crashes my system?
what do you guys think of that weird behaviour ?
Sounds like the card is faulty to me. The reason I say that is because furmark will cause the card to run at lower voltage because it's blacklisted by the nvidia driver. When running games the card will use full voltage unlike when running furmark. How old is your psu? Does manually underclocking the card with msi afterburner give different results than running in debug mode?
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d0zer44
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/08 02:46:52
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Sajin
d0zer44
still keeps crashing in debug mode.
it seems it crashes faster in league of legends than.
15 minutes stress test with furmark on 70° temperature on gpu doesnt crash my system. but 5 minutes in league of legends with 40° temperature crashes my system?
what do you guys think of that weird behaviour ?
Sounds like the card is faulty to me. The reason I say that is because furmark will cause the card to run at lower voltage because it's blacklisted by the nvidia driver. When running games the card will use full voltage unlike when running furmark. How old is your psu? Does manually underclocking the card with msi afterburner give different results than running in debug mode?
so i just have to underclock the memory and core clock by for example 10% or to the reference clocks by nvidia ? do i need touching the shader clock?
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arestavo
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/08 04:45:09
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I'm not sure if this will help or not, but I was getting black screens where the sound continues while playing Skyrim Special Edition before I switched the power mode from the new drivers default of Optimal Power back over to the older driver series default of Adaptive. Prefer maximum performance would probably work as well, but would use more energy as the GPU would spool up even for the smallest task. My 1080 also runs very cool under an AIO cooler - 39C or under, even overclocked and at 4K res. For me my computer goes to a black screen, with the sound continuing to play, after a random period of time - usually longer than a half hour, and sometimes as much as two hours. Control Alt Delete doesn't do anything, unless I unplug the HDMI cable and plug it back in - then I could see the Control Alt Delete screen. The same trick doesn't bring the game back when I try doing that instead of Control Alt Delete. Doing the below steps seems to have fixed the black screen issue for me, so I can only guess that it has something to do with the cards very advanced power states and them changing during gameplay. 1. Open up the Nvidia Control Panel (NVCP) 2. Under 3D Settings on the left side, select "Manage 3D Settings" 3. Under Power Management Mode, change it from "Optimal Power" over to "Adaptive" (which used to be the default with older drivers) 4. On the bottom right of the NVCP click the box marked "Apply" 5. Play your games and hopefully without those random danged black screens! For reference, I'm running Win10 Pro x64 AE, and a 1080 ACX 3.0 with 375.70 drivers. And unfortunately I don't play Forza 3 or LoL, but I've put in God knows how many hours of Skyrim SE in the past week.
post edited by arestavo - 2016/11/08 05:01:45
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Sajin
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/08 08:23:55
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d0zer44
Sajin
d0zer44
still keeps crashing in debug mode.
it seems it crashes faster in league of legends than.
15 minutes stress test with furmark on 70° temperature on gpu doesnt crash my system. but 5 minutes in league of legends with 40° temperature crashes my system?
what do you guys think of that weird behaviour ?
Sounds like the card is faulty to me. The reason I say that is because furmark will cause the card to run at lower voltage because it's blacklisted by the nvidia driver. When running games the card will use full voltage unlike when running furmark. How old is your psu? Does manually underclocking the card with msi afterburner give different results than running in debug mode?
so i just have to underclock the memory and core clock by for example 10% or to the reference clocks by nvidia ?
do i need touching the shader clock?
Underclock the memory & core clock as far as you can. Shader clock shouldn't even be an option inside msi afterburner.
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d0zer44
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/08 23:50:58
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i have now underclocked by 10% and still getting that weird black screens.
i also changed the power management mode in nvidia control panel to adaptive.
i have now paid with paypal for the advanced rma and am now waiting for my replacement card as i dont know what else to do.
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Sajin
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/09 00:44:07
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Let us know how the replacement works.
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d0zer44
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/16 03:28:13
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Replacement is here since 2 days. Now it doesnt lose more signal to monitor but the card crashed twice with nvlddmkm.sys error.
So i guess the driver from nvidia are causing the crashes.
Then i found the solution for those crashes for my config. I autoupdated in Hardware Manager everything under "System Devices". Intel Management Enginge found Updates for 3 devices and since then, i could play 4 hours without a single crash.
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Sajin
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Re: 1070 FTW losing signal to Monitor, sound still playing
2016/11/16 11:34:00
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Glad your problem is now resolved. 
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